At Network Management Group we want to help our clients maximize their profitability by ensuring system uptime and minimizing business interruptions. We provide comprehensive proactive management, maintenance and troubleshooting for all your I.T. assets (servers, desktops, firewalls, routers, switches and other devices) through our NetCare services. Additionally, we provide a fully staffed helpdesk to help your people deal with any issues they may encounter.
- Monitor key systems that impact performance and profits.
- Remotely diagnose and resolve many problems before they occur.
- Secure a trained and certified back-up for in-house technical staff.
- Automate time-consuming processes to free up internal resources.
- Schedule reviews of reports and plans.
Key Business Benefits
- Proactive approach treats IT like a business.
- Improve network availability and performance.
- Reduce mean time to resolution.
- Reduce costly network downtime.
- Priority support and response status over non-monitored customers.
- Lower hourly rates on services.
- Equalized monthly payments.
Key Business Features
- Monitor key systems that impact performance and profits.
- Remotely diagnose and resolve many problems before they occur.
- Secure a trained and certified back-up for in-house technical staff.
- Automate time-consuming processes to free up internal resources.
- Schedule reviews of reports and plans.
Services Provided
- Availability monitoring.
- Performance and predictive failure monitoring.
- Scheduled technician time for support, maintenance, changes and user education.
- Proactive remote maintenance.
- Predictable IT spending patterns.
