|
NetCare Overview | Monitoring |
FAQs
NetCare Managed IT Services
NMGI's NetWatch Monitoring Service is a core
component of NetCare. The devices and services listed below can be
monitored remotely as part of NetCare.
Once configured, NMGI will receive notifications and alerts
for key systems and devices operating outside of pre-established thresholds.
Critical issues can be detected before they occur, and problems can be resolved
quickly based on known data and historical trends. Your business will reduce
downtime and gain the benefit of a qualified personnel providing "back-up" to
your existing technical team.
(Please see the
NetCare Managed IT Services
Information Sheet (PDF),
the NetCare Services Overview
and the FAQs for additional details.)
|
Software
Applications/Services |
Monitor |
| ARCServe
/ BrightStor |
 |
|
BrightMail |
|
| Citrix
MetaFrame |
|
| MS DHCP
Server |
|
| MS
Exchange |
|
| MS IIS |
|
| MS ISA |
|
| MS SQL
Server |
|
| MS
Terminal Services |
|
| MS WINS
Server |
|
| MySQL
Server |
|
| Novell
Services |
|
| Process
Status |
|
| Veritas
Backup Exec |
|
|
Security Services |
|
| AntiVirus
Definitions1 |
|
| AntiVirus
Notification1 |
|
|
Application Compliance |
|
|
DoubleCheck Appliance |
|
| Firewall
Monitoring2 |
|
| Intrusion
Detection3 |
|
|
Server Health and Monitoring |
|
| APC
Health4 |
|
| Cisco
Device Health |
|
| Compaq
Server Health5 |
|
| DELL
Server Health6 |
|
| HP Server
Health5 |
|
| CPU
Utilization |
|
| Disk
Space |
|
| Windows
Event Log |
|
| Windows
Swap Space |
|
| Windows
Updates7 |
|
|
Printer Health |
ü |
| Cover
Warnings |
|
| Error
Display |
|
| Page
Count Warning |
|
| Paper
Level |
|
| Toner
Level |
|
|
Basic TCP Services |
|
|
Connectivity (Ping) |
|
| DNS |
|
| Ethernet
Traffic |
|
| Ethernet
Errors |
|
| Frame
Relay Status |
|
| FTP |
|
| HTTP |
|
| NNTP
(News) |
|
| POP3 /
IMAP |
|
| SNMP |
|
| SMTP |
|
| SSH |
|
| TCP Port
(Specified) |
|
| Telnet |
|
| VNC |
|
Notes:
-
Available for CA eTrust,
McAfee, Norton, Sophos, and Trend.
-
Requires SNMP to be enabled
on the firewall.
-
Requires a Linux-based
SNORT server to be installed on the network.
-
Requires an APC-branded UPS
with Network Management Card.
-
Requires HP Insight Manager
to be installed and configured.
-
Requires Dell Remote Access
Card to be installed and configured.
-
Requires Microsoft Baseline
Security Analyzer to be installed and configured.
(Please see the
NetCare
Managed IT Services Information Sheet
(PDF),
the
NetCare Services Overview
and the
FAQs for
additional details.)
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